Every account is safe and secure so you can focus on scaling your organization.
Givecloud works hard to keep your data secure, your systems operational and deliver peace of mind.
Every Givecloud account is:
Safe & Secure Payments
Your donors can give with peace of mind and you can rest easy knowing that your giving forms and pages are safe and secure.
Storing Credit Card & Banking Data
Credit card numbers and bank account numbers are never stored in Givecloud and never touches our application. Payment data is always transmitted directly to your payment processor to be processed or stored using bank-level encryption. This is true of every type of payment including web, text-to-give and our iOS app.
Storing Personal & Cardholder Data
All personal and cardholder data stored in Givecloud is stored on an encrypted hard disk in a secure data center (read below).
We've taken the appropriate measures to ensure the donor and receipt data stored in your Givecloud system is only accessible to those you give permissions to Extensive permission levels ensure your team is only able to access the necessary information for their role and Two Factor Authentication provides an extra layer of security.
PCI SAQ Compliance Obligations
We take personal and cardholder data privacy and security seriously. We ensure that:
As a merchant, you can confidently attest to our SAQ obligations as your third party ecommerce provider.
Storage, Network & Data Center
We are sure to backup every account daily, weekly and monthly. These back-ups can only be accessed by our top tier engineers and only for disaster recovery purposes.